Effective Date: July 3, 2026
These Terms of Service (“Terms”) govern your use of the FollowerLab website and services operated by TH Group SAS, Paris, France (“FollowerLab”, “we”, “our”, or “us”).
By accessing or using our services, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use our services.
2. Services
FollowerLab provides digital social media growth services.
We do not guarantee any specific commercial outcome, popularity, revenue, account growth, or the continued availability of any third-party platform.
3. Orders and Payments
Payments are securely processed through Stripe.
Prices are displayed before purchase. By placing an order, you confirm that you are authorized to use the selected payment method.
4. Refund Policy
Customers may request a refund within 30 calendar days of the original purchase by contacting:
Refunds are not available for:
- Promotional credits;
- Services that have already been fully delivered;
- Accounts that violate these Terms.
We reserve the right to refuse abusive or fraudulent refund requests.
Approved refunds will be issued to the original payment method.
5. Acceptable Use
You agree not to use our services:
- Unlawfully;
- Fraudulently;
- In violation of applicable laws;
- In violation of the rules or terms of any third-party platform.
You remain solely responsible for your account and all activity conducted through it.
6. Intellectual Property
All content available on the website, including branding, software, documentation, graphics, and other materials, remains the exclusive property of TH Group SAS or its licensors.
No rights are granted except those expressly stated in these Terms.
7. Disclaimer
Our services are provided on an “as is” and “as available” basis.
To the maximum extent permitted by applicable law, we disclaim all warranties, whether express or implied, including but not limited to:
- Merchantability;
- Fitness for a particular purpose;
- Non-infringement.
8. Limitation of Liability
To the fullest extent permitted by law, TH Group SAS shall not be liable for any:
- Indirect damages;
- Incidental damages;
- Consequential damages;
- Special damages;
- Punitive damages;
arising from or related to the use of our services.
9. Suspension and Termination
We reserve the right to suspend or terminate access to our services at any time for:
- Violations of these Terms;
- Fraudulent or abusive activity;
- Legal or regulatory compliance requirements.
10. Privacy
Your use of our services is also governed by our Privacy Policy.
Personal data is processed in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
11. Changes to These Terms
We may update these Terms from time to time.
Continued use of our services after revised Terms have been published constitutes acceptance of those updated Terms.
12. Governing Law
These Terms are governed by the laws of France.
Any dispute arising from these Terms shall be submitted to the competent courts of Paris, France, unless mandatory consumer protection laws provide otherwise.
13. Contact
TH Group SAS
Paris, France
Email: hello@followerlab.io
Website: https://followerlab.io