Effective Date: July 3, 2026
FollowerLab (“FollowerLab”, “we”, “our”, or “us”) is operated by TH Group SAS, Paris, France.
We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.
By using FollowerLab, you agree to the practices described in this Privacy Policy.
1. Data Controller
The data controller responsible for your personal information is:
TH Group SAS
Paris, France
Email: hello@followerlab.io
Website: https://followerlab.io
2. Information We Collect
We may collect the following categories of information:
Information you provide
- Name
- Email address
- Social media username (when required to fulfill an order)
- Billing information
- Order history
- Customer support communications
Information collected automatically
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and similar technologies
We do not collect or store your payment card information. Payments are securely processed by Stripe.
3. How We Use Your Information
We use your personal information to:
- Process and deliver your orders;
- Provide customer support;
- Process payments;
- Prevent fraud and unauthorized activity;
- Improve our website and services;
- Analyze website performance and user behavior;
- Communicate with you regarding your account or purchases;
- Comply with legal obligations.
Where legally permitted, we may also send marketing communications. You may unsubscribe at any time.
4. Legal Basis for Processing
Where the GDPR applies, we process your personal data on one or more of the following legal bases:
- Performance of a contract;
- Compliance with legal obligations;
- Legitimate business interests;
- Your consent, where required.
5. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third-party service providers, including:
- Payment processors (such as Stripe);
- Hosting providers;
- Analytics providers;
- Customer support providers;
- Fraud prevention services.
These providers only process your information on our behalf and under appropriate contractual safeguards.
We may also disclose information where required by law or to protect our legal rights.
6. Cookies
FollowerLab uses cookies and similar technologies to:
- Remember your preferences;
- Improve website functionality;
- Analyze website traffic;
- Prevent fraud;
- Measure the effectiveness of marketing campaigns.
You may manage or disable cookies through your browser settings. Some features of the website may not function correctly if cookies are disabled.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services;
- Comply with legal obligations;
- Resolve disputes;
- Enforce our agreements.
When no longer required, your information will be securely deleted or anonymized.
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against:
- Unauthorized access;
- Loss;
- Misuse;
- Alteration;
- Disclosure.
While no online service can guarantee absolute security, we continuously work to protect your data.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data;
- Correct inaccurate information;
- Request deletion of your data;
- Restrict or object to processing;
- Withdraw consent;
- Request data portability;
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us at:
10. Children’s Privacy
FollowerLab is intended for users aged 18 years or older.
We do not knowingly collect personal information from children.
11. International Data Transfers
Your information may be processed in countries outside your country of residence.
Where required, we implement appropriate safeguards to ensure your personal information remains protected.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised effective date.
Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
13. Contact
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
TH Group SAS
Paris, France
Email: hello@followerlab.io
Website: https://followerlab.io
Who we are
Suggested text: Our website address is: https://smmcommerce.codelibry.dev.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.